Privacy Policy
Mobile numbers collected through the LyonTech AI SMS Automation Service are not shared with third parties and are not used for marketing purposes by LyonTech AI or its clients beyond the transactional and service-related messages described in this policy.
Program Overview
This Privacy Policy applies to the LyonTech AI SMS Automation Service (the "Program"), operated by JACKOECOM LLC under the LyonTech AI brand at lyontechai.com. The Program provides automated SMS messaging on behalf of small trade businesses and restaurants—including missed call text-back, review requests, and quote follow-up sequences.
Information We Collect
We may collect the following information in connection with the Program:
- Name — when provided by the end customer or business client
- Phone number — mobile numbers used to deliver SMS messages
- Opt-in date and method — the date consent was obtained and how it was collected (missed-call initiation or point-of-service intake form)
- Message interaction data — delivery status, inbound replies, and opt-out signals (STOP/HELP responses)
- Business information — business name and related details needed to identify messages sent on behalf of a client
How Information Is Used
Collected information is used solely for SMS delivery and service operation—including sending transactional and service-related text messages initiated by a missed call, customer intake, or web form consent. We do not use mobile numbers for unrelated marketing, and we do not sell or rent contact data to third parties.
Data Sharing
Mobile numbers and personal information are not shared with third parties for their own marketing purposes. Limited technical subprocessors (such as SMS delivery providers) may process data only as necessary to transmit messages on our behalf, under contractual obligations consistent with this policy.
Data Retention
We retain customer contact information only as long as needed to provide the Program, comply with legal obligations, resolve disputes, and enforce agreements. Clients and end users may request deletion of their data by contacting us at the address below.
Message Disclosures
Message frequency varies. Msg & data rates may apply.
To stop receiving messages, reply STOP to any message. For help, reply HELP or contact us directly.
SMS / Text Messaging Policy
LyonTech AI provides automated SMS messaging on behalf of client businesses. The following describes what data we collect in connection with that program, how consent is obtained, what types of messages are sent, and your rights as a recipient.
What we collect: We collect your mobile phone number, the date and method of opt-in, and message interaction data including delivery status and any replies or opt-out signals you send.
How consent is obtained: Consent is collected through two pathways:
- Customers who call a LyonTech client business and reach voicemail receive an automated SMS reply sent in direct response to the call they initiated. The outbound message identifies the business by name and includes opt-out instructions.
- Customers provide their phone number at the point of service — verbally or on a written intake form — and are informed that service-related SMS messages may follow.
Message types: Messages sent through the program include missed-call replies, appointment confirmations, quote follow-ups, and review requests.
We do not share your mobile information or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are excluded from any other data sharing.
Message frequency varies. Msg & data rates may apply.
Reply STOP at any time to end all messages from that business. Reply HELP for help. For full details on how we handle your data, see our Terms & Conditions.
Contact Us
Questions about this Privacy Policy or your data may be directed to:
JACKOECOM LLC, operator of LyonTech AI · lyontechai.com